Mountain View Los Altos High School District

• Download the Canvas PARENT  App - iOS | Android

501 - Observer Account Registration and Student Pairing from Instructure Canvas Community on Vimeo.

• Turn off your Chromebook, then turn it back on.
• Close all your apps and browser windows.
• If a specific tab in your browser causes your Chromebook to crash or freeze, hard refresh the page: Ctrl + Shift + r.
• If you've installed any new apps or extensions recently, uninstall them.

• T-Mobile Hotspots:  Perform a factory reset by opening the back cover and pushing the small reset button for three seconds
• Boost (Sprint) Hotspots:  With the unit turned on, hold the power button and the WPS button (on the top side of the unit) together for up to 13 seconds.  The lights will begin to blink, indicating the unit is back to its factory settings.

• Turn on your Chromebook.
• Make sure you are connected to the district WIFI network or your home WIFI network.
• Sign in to the device with your MVLA account or as a Guest.
• At the bottom right, select the time.
• Select Settings .
• Select Menu About Chrome OS.
• Under "Google Chrome OS," you'll see which version of the Chrome operating system your Chromebook is using. 
• Select Check for Updates. 
• If your Chromebook finds a software update, it will start to download automatically.
• When the upgrade is complete, the Chrome OS should be at Version 85. Make sure to reboot the device.

• In the address bar, type chrome://extensions.
• Find the Zoom extension towards the bottom of your page.
• Verify the extension reads "Zoom Cloud Meetings for Chrome" in the description.
• Click the Details button.
• Click the Update button.

• All Internet Offers compiled by the California Department of Education
• AT&T Now more than ever, it's important to have access to the Internet to stay in‑touch with family, friends, work, and school. That's why AT&T will continue to offer affordable ways to connect. Households with at least one resident who participates in the Supplemental Nutritional Assistance Program (SNAP), and in California only, Supplemental Security Income (SSI) recipients, may qualify.
  There is NO annual commitment, NO deposit, NO installation fee and NO charge for an in‑home Wi‑Fi ® capable modem. Visit att.com/access or call 1-855-220-5211 for complete information and to apply. 
  Additionally, in response to the public health crisis1, Access from AT&T is temporarily:
  • Offering two months of free service, $5/mo. or $10/mo. plus taxes and fees thereafter, depending on your speed, for new Access customers who order by April 30, 2020.
  • Expanding eligibility based on income2 and to households participating in the National School Lunch Program/‌Head Start
  • Waiving all home internet data overage fees
• Comcast Internet Essentials for $9.99 / mo. - Internet Essentials will increase speeds from 15/2 Mbps to 25/3 for all customers in response to emergency measures associated with Coronavirus (COVID-19). This speed increase will happen automatically - no action is required by customers. Customers also receive 2 months for free.
  https://www.internetessentials.com/
• Xfinity WiFi Free For Everyone: Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit www.xfinity.com/wifi Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots and then launch a browser.
• Charter Communications - Free Access to WiFi for 60 days
• Sonic Internet provider in the Bay Area and Sonoma County areas
  • Sonic is offering three months of free internet access and unlimited nationwide home telephone service to households with K-12, college students, or senior citizens 60 or older.
• Altice Advantage Internet (Optimum and Suddenlink)
• Spectrum FREE Internet Access to qualifying homes w/ students. Call 1-844-579-3743 to enroll.